Small Business Highlights

Business Name: Icetech
Business Type:
Information Technology
Owner
: William Hopson
Years in Operation: 12 Years

Services:

TECHNICAL CAPABILITIES

ENTERPRISE INFORMATION TECHNOLOGY SOLUTIONS

  • WAN/Internet/LAN Network Engineering, Implementation, Support, using Novell, NT, UNIX, Cisco, HP Open View, Bay Networks, 3COM, and other Internet/WAN communications products
  • Wireless Networking and Support.
  • Design and implementation of enterprise-wide multi-protocol and multi-platform networks (Ethernet, token-ring, Wireless with UNIX, Novell, SUN and NT)
  • Platform Migration, and Desktop (PC) & Printer Rollout
  • Network Security Assessments and Troubleshooting
  • Support contract /Break fix, Sales, storage and service
  • Help Desk design and support
  • Disaster Recovery design and planning, off site recovery Plan
  • Microsoft Cluster Services (MSCS), Network Load Balancing (NLB), Component Load Balancing (CLB), and Application Center 2000.
  • Information Technology Certified Project Management Services

    INTEGRATION, ASSEMBLY, AND DISTRIBUTION SERVICES

  • Complete Systems Integration/Assembly Services by Icetech’s highly trained Certified technical staff
  • Complex Server Integration Services , NT2000 Server/Workstation roll out migration

    CABLE PLANT SOLUTIONS

  • CAT5, Copper, Fiber design Installation service and trouble shooting
  • Parts and material sales.
  • Apartment and Office building wiring solutions for eSolutions

    INTERNET/INTRANET, E-COMMERCE, AND SECURITY SOLUTIONS

  • Website design, hosting and maintenance for the Internet and Intranets
  • "Firewall" and other Security Solutions
  • Virtual Web-Based Store Fronts; User-friendly E-Commerce solutions

    INTERNET ACCESS / CONNECTION

  • T-1 and T-3 point-to-point or Burstable and Managed
  • Wireless / IR Wireless Connection
  • HyperLAN DSL and Dial up 56K
  • Website Hosting and Designing
  • Hotel and Condo / Apartment Solutions

STATE-OF-THE-ART TRAINING FACILITY AND OFFERINGS

  • Courses in Microsoft, Novell, UNIX, and other enterprise technologies
  • Industry Certification (MCSE; A+) programs; Academic (for-credit) Programs
  • Experienced and manufacturer/vendor-certified trainers and faculty

Recent business highlights:

  • Sub on a $403 Million CMS contract under Lockheed Martin
  • NHT WAN / Support Contract $450,000
  • MDU Internet Service Contract on 90 Apartments / Condos NYC $8.1M
  • BCCC Disaster Recovery Project
  • Prince George County School Contract for Desktop support

Future goals for business:

Increase marketing to Federal Business using our 8a / Hubzone status. Networking with outer IT firms on teaming partnerships, help developing other small business, so they can become 8a and move them into our 8a contracts as subs and then letting them take over our contract as we exit the 8a program, which we will then become their SUBS.

Increase the MDU units at 5-10 per year.

Struggles you may over come, and how you overcame them:

First biggest struggle was getting out of wearing all the hats, doing most of the work and trusting your staff in doing the job. (Bring in the right staff)

2nd Capital, getting the funds to go after larger jobs and funding your operation.

(Networking to get loans in place) Right out a business plan and use it! One to map out the road I’m taking and see if you can get to the goals you made for your company. I also learn that the plan should be flexible so if a road block comes up, you will know how to go around it.

My philosophy is very simple:

Stick with technology. Learn what is new and adapt. Listen to others and use their ideas to strengthen your.

Contact Information:


William Hopson, Owner
Web: http://www.icetech.net
Email: whopson@icetech.net

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